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We enable high performance in organisations.

We enable high performance in organisations.​

WHAT WE OFFER

Organisational expertise to make the play.

We’re a team of industry-leading consultants who draw on deep cross-sector experience to help organisations navigate complexity, surface opportunity, and realise their strategic goals.

Through a highly tailored approach to mentoring, coaching, and executional oversight, we guide the development of best-in-class strategies, systems and culture – equipping organisations to innovate, adapt, and excel long-term.

WHERE WE PLAY

Optimising key pillars of performance.

From direction to delivery, we pull the levers that matter most – strategy, people, and process – to enhance organisational outcomes at every level.

Strategic clarity

Disruption is constant – but we turn it into a competitive advantage. Through strategy development, education planning, transformation design, and stakeholder engagement, we position organisations to lead their industries and capitalise on shifting market dynamics.

Elevated capability

Great strategy means nothing without the people to deliver it. We help organisations establish and nurture high-performing cultures through leadership development, talent management, career and competency planning – creating workforces where employees feel empowered to do their best work.

Operational excellence

Scalability, efficiency, agility, sustainability – all rely on operational precision. We optimise the way organisations work through productivity measurement, project management, and process enhancement – embedding the structure, discipline, and momentum needed for consistent, high-quality execution.

Strategic clarity

Disruption is constant – but we turn it into a competitive advantage. Through strategy development, education planning, transformation design, and stakeholder engagement, we position organisations to lead their industries and capitalise on shifting market dynamics.

Elevated capability

Great strategy means nothing without the people to deliver it. We help organisations establish and nurture high-performing cultures through leadership development, talent management, career and competency planning – creating workforces where employees feel empowered to do their best work.

Operational excellence

Scalability, efficiency, agility, sustainability – all rely on operational precision. We optimise the way organisations work through productivity measurement, project management, and process enhancement – embedding the structure, discipline, and momentum needed for consistent, high-quality execution.

WHERE WE PLAY

Optimising key pillars of performance.

From direction to delivery, we pull the levers that matter most – strategy, people, and process – to enhance organisational outcomes at every level.

Strategic clarity

Disruption is constant – but we turn it into a competitive advantage. Through strategy development, education planning, transformation design, and stakeholder engagement, we position organisations to lead their industries and capitalise on shifting market dynamics.

Elevated capability

Great strategy means nothing without the people to deliver it. We help organisations establish and nurture high-performing cultures through leadership development, talent management, career and competency planning – creating workforces where employees feel empowered to do their best work.

Operational excellence

Scalability, efficiency, agility, sustainability – all rely on operational precision. We optimise the way organisations work through productivity measurement, project management, and process enhancement – embedding the structure, discipline, and momentum needed for consistent, high-quality execution.

Strategic clarity

Disruption is constant – but we turn it into a competitive advantage. Through strategy development, education planning, transformation design, and stakeholder engagement, we position organisations to lead their industries and capitalise on shifting market dynamics.

Elevated capability

Great strategy means nothing without the people to deliver it. We help organisations establish and nurture high-performing cultures through leadership development, talent management, career and competency planning – creating workforces where employees feel empowered to do their best work.

Operational excellence

Scalability, efficiency, agility, sustainability – all rely on operational precision. We optimise the way organisations work through productivity measurement, project management, and process enhancement – embedding the structure, discipline, and momentum needed for consistent, high-quality execution.

Strategic clarity

Disruption is constant – but we turn it into a competitive advantage. Through strategy development, education planning, transformation design, and stakeholder engagement, we position organisations to lead their industries and capitalise on shifting market dynamics.

Elevated capability

Great strategy means nothing without the people to deliver it. We help organisations establish and nurture high-performing cultures through leadership development, talent management, career and competency planning – creating workforces where employees feel empowered to do their best work.

Operational excellence

Scalability, efficiency, agility, sustainability – all rely on operational precision. We optimise the way organisations work through productivity measurement, project management, and process enhancement – embedding the structure, discipline, and momentum needed for consistent, high-quality execution.

Core Industries

Shaping outcomes in high-impact sectors.

Education

Driving innovation, capability and workforce readiness across VET and higher education.

Teaching & Learning | Capability Development | Partnerships | Compliance | Program Design

Professional services

Supporting strategic growth and market leadership in finance, equity, consulting and recruitment.

Strategy | Leadership | Market Positioning | Organisational Development

Health & allied health

Strengthening workforce resilience, improving performance systems and engaging clinicians at every level.

Leadership | Capability Frameworks | Workforce Planning | Staff Engagement

Retail & wholesale

Optimising customer experience, sales leadership and workforce planning to elevate performance and retention.

Customer Experience | Sales Leadership | Talent Strategy | Productivity

Construction

Addressing workforce shortages and skill gaps through leadership development, educational partnerships and diversity strategies.

Workforce Planning | Skills Frameworks | Diversity & Inclusion | Partnerships

Logistics

Improving processes, talent engagement and retention in a fast-moving, high-growth sector.

Leadership | Talent Retention | Operational Strategy | Inclusion

Technology

Guiding tech startups as they scale – with the right systems, structure and go-to-market strategies.

Business Development | UX & UI | Talent | Go-to-Market Strategy | Partnerships

Not-for-profit

Sharpening mission-driven organisations’ approach to strategy, governance and stakeholder engagement.

Strategy | Governance | Communications | Funding | Network Growth
OUR PLAYMAKERS

A team of trusted advisors.

Over the years, we’ve curated an uncommon blend of strategic depth, practical wisdom, and industry breadth – making us a rare consulting partner trusted by leading organisations who return to us time and again.

Globally, our team comprises over 80+ independent experts, strategists, operators, mentors and facilitators – most of whom are senior executives with first-hand organisational leadership experience. But what truly sets us apart is the high-performing, caring culture we’ve built – we are deeply invested, both in our clients’ growth and in our own.

Shobana Mitra

Managing Director & Founder

Jeremy Crawford

Executive Advisor, Strategic Partnerships & Growth

Grant Fisher

Director, Coaching & Capability

Sandy Roberts

Head of Education Leadership & Innovation
SOME OF OUR CLIENT PARTNERS

Organisations we’ve enabled.

From small-scale engagements to large, multi-sector programs – we’ve partnered with organisations of all sizes, from ambitious startups to established institutions.

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PARTNER RECOGNITION

What they’re saying.

“I did not see my redundancy coming. I was in shock at first and as the days went on, I felt demoralised, devalued and rudderless. My identity was shook up. I had worked up to become a senior executive, was passionate about my role in the executive team, passionate about my empowering team and consistently got good results. My team were hard-working and high-performing. I did not understand why. At my lowest moment, a friend referred me to Playmakers and The Phoenix Program. My coach and mentor, who had lived experience, understood integrally what I was going through. They challenged me to think outside the square and put together a customised development program which helped me look up and immerse myself in new experiences. This really helped me recalibrate and back myself. I took hold of my transferable skills and learnt to leverage my knowledge, skills and attributes while building new skills. With the support of my mentor, I moved into setting up my own business strongly. I now run a successful business. I now also support others as a mentor in the Phoenix Program. My family and I are so grateful to the Phoenix Program and Playmakers.”

Ex-Senior Executive, Corporate Environment; now a successful Business Owner*

I was good at my job and worked hard. I always got good performance reviews and was told that I was valued and important. However, every time I applied for more senior roles within my company, I did not get the job. Most times, I was told that someone who was more suitable was chosen. I got very general feedback that did not help me. I was given access to some generic development opportunities. A colleague told me about the Phoenix Program and I got in touch with Playmakers. My coach quickly understood what I needed and worked with me, challenging me to critically evaluate myself, my skills and capabilities and supported me to improve what I needed to. Armed with a new perspective, positive mindset and new and improved skills, I got the next role I went for. I am doing what I love and ding it well. I am on track to keep progressing my career now. Thank you Playmakers for helping me manage my career.”

Ex-Individual Contributor; now Project Lead & People Leader*

I was at cross-roads in my career as a professional athlete. I had been waiting on my next contract which kept being delayed. I knew that in another couple of weeks, I would lose the opportunity to join a team in Australia or overseas. By chance, at just the right time, I met a Playmakers coach who, in a simple conversation, opened my eyes to what I needed to act on, with urgency. Not only did I win a contract to play internationally that season, I came back and worked with my coach and mentor from the Phoenix Program to explore my transferable skills, explore the synergies between my sports career and business and build my business acumen and skills,  Through structured support and mentoring, I was able to set up my business and now am strongly set to scale down my sports career as a player and move into my sports business as a leader and coach. I am also now supporting other players at the end of the sporting careers to transition into new careers.

Professional Athlete and Business Owner*

“COVID-19 disrupted our world. Our organisation was struggling to make it through. Our leadership capability needed to be built, our workforce skills needed to be developed, we needed to change our operating model and restructure of our business became inevitable. Playmakers and The Phoenix Program supported our people and organisation expertly through these challenges. Not only were we able to transform, keeping our values strong, we did the end well where we had to, while growing our core capabilities. Our people felt supported and confident about their next steps. Now we are moving forward stronger than ever before”

CEO, Education provider Australia*

GET IN TOUCH

Time to make your next play?

Whether facing rapid growth or complexity – we’re here to help you move decisively – in the times that are most pivotal, in the ways that are most impactful.